Our Values

What makes MS&L different? We believe that every employee, regardless of geography or expertise, must work together to achieve the agency’s business goals. This means that we work with a shared view of the future, common training and business tools, and shared core values and goals, which are:

• Commitment to clients: We are committed to helping our clients succeed, to understanding their businesses and anticipating their needs.
• Competitive and energized by business growth: We are competitive and energized by new business opportunities, and we play to win.
• Commitment to innovation and creativity: We are innovative and entrepreneurial about the way we approach client projects and the way we think about our own business.
• Doing things the right way: We work together the right way, with teamwork, transparency and respect for one another and the agency.
• Connected to the community: We are socially responsible and deeply committed to the environment and the communities we serve around the world.

Our Culture

Our culture is energetic, imaginative and fast-paced. Our appetite to know is voracious. We create and we solve. We are relentless about learning our clients' businesses and dedicated to protecting and supporting their business and communications needs. We engage each other and our clients in constant, thoughtful debate about business, reputation, brand and value.

MS&L is also a high-functioning organization. We have strong subject-matter knowledge and use research, insights, proprietary data and trends as the basis for our strategies and programs. We have good judgment about our communications programs and our business decisions are ethically sound and rooted in measurable business success. We execute our ideas with passion, enthusiasm and excellence. This is at the heart of our revolutionary spirit and innovative culture.

We are also committed to maintaining a culture that is inspiring and rewarding. Our employee programs have won numerous awards, including a 2007 SABRE award from the Holmes Group for our workplace volunteer initiative; “Best Places to Work” industry awards, and numerous accolades for our training and professional development programs.

These are just some of the reasons we have one of the highest retention rates in the industry. Come meet our staff and see what they have to say about their experiences at MS&L around the world.